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Updating Your Pet's Details

Updating Your Pet's Details

How to update your contact details, address and pet information on Pet Database so your microchip record stays accurate and legal.

What happens if I don't update my details after moving?

Outdated details can mean a fine of up to £500 and make it harder, or impossible, to be reunited with your pet.

How to edit my pet's details (breed, colour, sex, date of birth)

Update your pet's breed, colour, sex or date of birth at any time from their profile.

Can I use Pet Database outside of the UK?

Yes. Keep your Pet Database record active, and also register with a local database in the country where your pet lives.

How to update my pet's microchip number

Microchip numbers can't be changed directly. Contact support to correct a typo, or add a new record if your pet has been re-chipped.

How to add or update an emergency contact for my pets

Add a trusted person who can be contacted if your pet is found and you can't be reached.

How do I change my password on Pet Database?

Change your password from the Personal details section of your account, with tips for choosing a strong one.

My pet has passed away, how do I update my account?

Mark your pet as passed away from their profile to keep your records accurate and stop lost pet alerts.

How to update your email address on Pet Database

Change your email from the Personal details section of your account, then confirm the new address from your inbox.

I have moved or changed my phone number - how do I update my details?

Update your address, phone number or email instantly from your account, and it applies to every pet linked to you.